1Hello... Motor Insurance Department...
2Oh hello...
3I'd like to ask about insurance for my car.
4Yes, of course.
5I'll just take a few details.
6What's your name?
7Patrick Jones.
8And your address?
9It's 27 Bank Road.
1027 Bank Road.
11Is that in Greendale?
12Yes.
13And what's your daytime phone number?
14My work number is 730453.
15And could I ask what your occupation is?
16Dentist.
17Okay...
18Now, a few details about your car...
19What size is the engine?
20It's 1200 ccs.
21Thank you...
22and the make and model?
23It's a Hewton Sable.
24Could you spell the model name please?
25Yes... SABLE.
26Ah yes... thanks.
27And when was it made?
281997.
29Lovely...
30right...
31I presume you've had a previous insurer?
32Yes.
33Right...
34we need to know the name of the company.
35Yes... it was Northern Star.
36Thank you,
37and have you made any insurance claims in the last five years?
38Yes...
39one in 1999.
40And what was the problem?
41It was stolen... but...
42That's fine, Mr Jones... that's all we need to know at the moment...
43And will there be any other named drivers?
44Just the one...
45And his name?
46Simon Paynter.
47Could you spell the surname please?
48PAYNTER.
49Okay, thank you...
50And what relationship is he to you?
51He's my brother-in-law.
52And what will you or Mr Paynter be using the car for?
53Well... uh... mainly for social use...
54Will you be using it to travel to work?
55Yes... sometimes.
56Anything else?
57No. That's it.
58And finally, when would you like to start the insurance?
59I'll need it from the 31st of January.
60Right...
61Mr Jones... I'm getting a couple of quotes coming up on the computer now...
62and the best bet looks like being with a company called Red Flag.
63Yeah.
64And that comes out at $450 per year...
65That seems okay.
66It's quite a bit lower than I've been paying up to now.
67Great.
68So, would you like me to go ahead with that?
69Sure... why not?
70How would you like to pay?