1Hello, this is Land Transport Information at Toronto Airport.
2How may I help you?
3Oh, good morning.
4I'm flying to Toronto Airport next week, and I need to get to a town called um, Milton.
5Could you tell me how I can get there?
6Milton, did you say?
7Let me see.
8I think that's about 150 miles southwest of here.
9In fact, it's 147 miles to be exact,
10so it'll take you at least - say, three to four hours by road.
11Wow! Is it as far as that?
12Yes, I'm afraid so.
13But you have a number of options to get you there
14and you can always rent a car right here at the airport, of course.
15Right.
16Well, I don't really want to drive myself, so...
17I'd like more information about public transport.
18OK.
19In that case the quickest and most comfortable is a cab
20and of course there are always plenty available.
21But it'll cost you.
22You can also take a Greyhound bus or there's an Airport Shuttle Service to Milton.
23Uh, I think for that kind of distance a cab would be way beyond my budget.
24But the bus sounds OK.
25Can you tell me how much that would cost?
26Sure.
27Let's see, that would be $15 one way,
28or 27.50 return...
29that's on the Greyhound.
30Oh, that's quite cheap - great!
31Uh... but whereabouts does it stop in Milton?
32It goes directly from the airport here to the City Centre, and it's pretty fast.
33But you have to bear in mind that there is only one departure a day,
34so it depends what time your flight gets in.
35Oh, of course.
36Hang on, we're due to get there at 11.30 am.
37Hmmm, too bad,
38the bus leaves at 3.45,
39so you would have quite a wait - more than 4 hours.
40Oh, I see.
41Well, what about the shuttle you mentioned?
42OK.
43That's the Airport Shuttle that will take you from the airport right to your hotel or private address.
44It's a door-to-door service and it would suit you much better, because there's one every two hours.
45So how much does that cost?
46Let's see.
47Yeah, that's $35 one way, $65 return,
48so I guess it's a bit more expensive than the Greyhound.
49Oh, that doesn't sound too bad,
50especially if it'll take me straight to the hotel.
51But you do need to reserve a seat.
52OK,
53is it possible to make a booking right now? Through you?
54Sure.
55OK, I just have to fill this form out for you.
56So what date do you want to book this for?
57The 16th of October.
58Oh, oh, no, sorry, that's my departure date.
59I arrive on the 17th, so book it for then, please.
60So, that's the Toronto Airport Shuttle to Milton.
61And this is for just one person or...?
62Yeah, just me, please.
63Right.
64And you said your expected time of arrival was 11.30?
65So if I book your Shuttle for after 12.00 - let's say 12.30,
66that should give you plenty of time to, you know, collect your baggage, maybe grab a coffee?
67Yeah, that sounds fine, as long as we land on time!
68Well, we'll take your flight details so you don't need to worry too much about that.
69Now, what about the fare?
70What sort of ticket do you want?
71One way or...?
72Yeah, that'll be fine, provided I can book the return trip once I'm there.
73No problem - just allow a couple of days in advance to make sure you get a seat.
74And what is your name, please?
75Janet, Janet Thomson.
76Is that Thompson spelt with a 'p'?
77No, it's THOMSON.
78OK.
79And you'll be coming from the UK?
80What flight will you be traveling on?
81Oh, it's Air Canada flight number AC936, from London Heathrow.
82Right.
83Now, do you know where you'll be staying?
84We need to give the driver an address.
85Yes, it's called the Vacation Motel
86and I think it's near the town centre.
87Anyway, the address is 24, Kitchener Street -
88that's KITCHENER Street.
89That's fine.
90Right, so that's $35 to pay, please. Have you got your credit card number there?
91Yes, it's a VISA card,
92and the number is 3303 8450 2045 6837.
93OK. Well, that seems to be everything.
94Have a good trip and we'll see you in Toronto next week!
95Yes, bye. Oh, thanks for your help!