1Hello Charlotte.
2I'm Kaeden, one of the supervisors.
3Welcome to the team.
4Hi Aiden.
5It's Kaeden.
6I'm so sorry.
7Don't worry.
8People often get my name wrong;
9they never know how to spell it.
10It's KAEDEN, in case you ever need to write it.
11I'll try and remember.
12So, there are a few practical things you need to sort out this morning.
13Then I'll show you what you're going to do today.
14Ah... the email I received said to go to the front desk, to show my letter of appointment and pick up my badge.
15You'll need that for the staffroom and other areas of the supermarket where shoppers aren't allowed.
16So, after you've finished at the front desk, I'll take you to the staffroom.
17Put your coat and rucksack in one of the lockers there.
18Take whichever one is free.
19Will I have a key?
20Yes. Try not to lose it.
21At the end of the day, leave it in the door for the next person to use.
22Will do.
23You also need to go to the HR department to see Tiffany.
24She's really helpful.
25I was told to bring my passport with me.
26HR need to take a note of the number in it.
27That's right.
28Or you can show your ID card.
29I don't have one of those.
30Okay. Tiffany will give you a uniform.
31Ah... They have lots in different sizes, so you just tell her what you need.
32I won't come with you to HR. I've got to go and sort something else out.
33Uhm... problem with a bread slicer.
34Is the HR office near the staffroom?
35The staffroom's on the first floor, and HR are a couple of floors above that, on the third floor.
36There's a staircase outside the staffroom.
37Okay.
38When you've finished with HR, come and find me in the bakery section of the shop.
39I'm looking forward to getting started.
40I'll just give you my phone number, in case you can't find me.
41Ah... have you got your phone there?
42Yes... Okay, ready.
43It's 0412665903.
44Okay, done.
45So, Charlotte, your tasks today are in the bakery section,
46on the sushi counter, and on the meat and fish counters.
47The first job is to check sell-by dates on the bread and cakes.
48If any of the dates are today's, put a new price label on the packaging.
49What if any of the labels are yesterday's dates, or older?
50Do I throw those items away?
51Yes, but that shouldn't happen, we check the stock every day.
52When something needs a new price label,
53put a yellow one on the package, next to the original price.
54Okay.
55After that, you'll go to the sushi takeaway counter.
56Will I be preparing boxes of food?
57Ah... for today, you'll just be helping the staff.
58Yes, of course.
59You'll see lots of flat cardboard boxes at one end of the counter.
60Beneath those is where we keep the plastic boxes,
61we run out of those really quickly, so you should bring more from the storeroom.
62Is that my only task on the sushi counter?
63No. You also need to clean the area where they prepare the dishes.
64There are cloths and bottles of spray by the sink.
65Oh, and please make sure you clean that too.
66Sure. That's important, isn't it?
67Absolutely. But you mustn't wash up knives.
68You have to do some training before you're allowed to touch sharp objects.
69What should I do if there are any?
70Ask someone to put them in the dishwasher.
71Okay, thanks.
72I don't want to get anything wrong.
73Don't worry. You'll be fine.
74And I'll be around to help.
75Right.
76Finally, the meat and fish counters.
77You need to clean the area where staff serve customers,
78including wiping the weighing scales.
79Okay.
80Anything else?
81The fish is laid on ice, but when that starts to melt, you'll need to get more from the cold-room.
82I know the staff on the food counters wear a hat.
83Will that be the same for me?
84You won't be serving customers directly, so no.
85But make sure you put on thermal gloves when you take anything out of the cold-room.
86The temperature's low enough in there to get frostbite from touching things.
87Understood.