1Hello, Flanders conference hotel.
2Oh, hi. I wanted to ask about conference facilities at the hotel.
3Have I come through to the right person?
4Hmm... You have. I'm the customer services manager.
5My name's Angela.
6So how can I help you?
7Well, I'm calling from Barrett and Stansons,
8we're a medical company based in Perth.
9Oh yes.
10And we're organising a conference for our clients to be held in Sydney.
11It'll be held over two days and we're expecting about fifty or sixty people.
12When were you thinking of having it?
13Some time early next year, like the end of January?
14It'd have to be a weekend.
15Ah... let me see...
16our conference facilities are already booked for the weekend beginning January the 28th.
17We could do the first weekend in February?
18How about January the 21st?
19Oh.. I'm afraid that's booked too.
20Well, let's go for the February date then.
21So that's the weekend beginning the 4th.
22OK.
23Now can you tell me a bit about what conference facilities you have?
24Sure.
25So for talks and presentations we have the Tesla room.
26Sorry?
27Tesla - that's spelled TESLA.
28it holds up to a hundred people,
29and it's fully equipped with a projector and so on.
30How about a microphone?
31Yes, that'll be all set up ready for you,
32and there'll be one that members of the audience can use too, for questions, if necessary.
33Fine.
34And we'll also need some sort of open area where people can sit and have a cup of coffee,
35and we'd like to have an exhibition of our products and services there as well,
36so that'll need to be quite a big space.
37That's fine,
38there's a central atrium with all those facilities,
39and you can come before the conference starts if you want to set everything up.
40Great.
41And I presume there's wifi?
42Oh yes, that's free and available throughout the hotel.
43OK.
44Would you also like us to provide a buffet lunch?
45We can do a two-course meal with a number of different options.
46What sort of price are we looking at for that?
47Well, I can send you a copy of the standard menu.
48That's $45 per person.
49Or you can have the special for $25 more.
50I think the standard should be OK, but yes, send me the menu.
51Now we're also going to need accommodation on the Saturday night for some of the participants...
52I'm not sure how many, but probably about 25.
53So what do you charge for a room?
54Well, for conference attendees we have a 25% reduction,
55so we can offer you rooms at $135.
56Normally a standard room's $180.
57And does that include breakfast?
58Sure.
59And of course, guests can also make use of all the other facilities at the hotel.
60So we've got a spa where you can get massages and facials and so on,
61and there's a pool up on the roof for the use of guests.
62Ah... great.
63Now what about transport links?
64The hotel's downtown, isn't it?
65Yes, it's about 12 kilometres from the airport,
66but there's a complimentary shuttle bus for guests.
67And it's only about ten minutes' walk from the central railway station.
68OK.
69Now, I don't know Sydney very well,
70can you just give me an idea of the location of the hotel?
71Ah... well, it's downtown on Wilby Street,
72ah... that's quite a small street, and it's not very far from the sea.
73And of course if the conference attendees want to go out on the Saturday evening,
74there's a huge choice of places to eat.
75Then if they want to make a night of it,
76they can go on to one of the clubs in the area -
77there are a great many to choose from.
78OK.
79So if we go ahead with this,
80Can you give me some information about how much...